GW Micro - Window-Eyes - Testimonials

Window-Eyes is customer driven, and its success depends on the people who use it. The following is a random testimonial from a satisfied Window-Eyes customer.

I bought a computer at the end of 2001 with Windows XP. With this computer, I got a free six months subscription to AOL. At the beginning of 2002, I bought WindowEyes. The local dealer and several other blind people advised me that AOL was not accessible with any screen reader. I said that since I had six months to play with it free, I'd take my chances and if I didn't like it, I'd drop it and switch to another ISP.

A sighted friend was very familiar with AOL and she showed me a few basics and then found a long list of keyboard commands that could be used with AOL. She saw how quickly I grasped what she had shown me and she said in a few months she'd have to ask me questions on how to use it.

Well, that didn't happen, but I do know much more about how to use the keyboard with AOL than she or any other of my sighted friends who use it. Only once did I have a problem in figuring out how to download files when AOL went through a version change, and then someone at GW Micro figured it out for me in less than a day.

American Foundation for the Blind publishes a magazine called AccessWorld and they're still advising people not to use AOL with Window-Eyes, but I can do more with AOL and Window-Eyes than they can with competitive products. I don't use AIM because I don't care to use it, so I have no comment on that, but otherwise, I can access TV listings, stock reports, weather, news, and anything else I choose to from my welcome screen with no problem and download and upload easily. I can manage my e-mail and filter spam. AOL is not for a person who wants to work with a simple, no frills screen, but I use it quite successfully with WindowEyes.

Gail S., Colorado

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